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    OUR SERVICE AND SUPPORT


Our Service and Support
  • Business start up process and guidelines.
  • Sample project report format for bank loan purpose.
  • Get various paper cup mould drawings .
  • All kind of paper cup making machine spares and accessories available.
  • We offer free website with 10 pages to our clients for marketing assistance .
  • Simple profit and loss report to know the project feasibility .
  • We recommend to follow the paper cup machine safety policy.

Technical Assistance

 

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ith customer Satisfaction at its TOP Priority, Hindmade has always maintained its post-sale commitments irrespective of geographical boundaries to ensure maximum uptime at customer's end. Hindmade supports all means of communication and technology to stay connected with its clients in order to listen to their queries and assist them in resolving their issues. Our Technical Support Cell has a team of Technical Experts, always with full preparedness to take customer calls for any Technical Assistance required. Further to "Trouble-shooting" Hindmade extends Technical Support through a team of qualified process experts, on selection of recipes, polymers blend and film structure.

FIELD SERVICES

 

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ualified Engineers from our Customer Care Department are available for personal visits for any technical query which cannot be solved by distance communication and assistance. Smooth pre-dispatch trials of all machineries manufactured at our premises and efficient functioning at our clients' are the most important goals at Hindmade. A dedicated team of Service Engineers is always ready to cross boundaries any time to visit client sites and rectify the problem. To avail 24/7 customer service by Hindmade please lodge a request at "Online Request for Service Engineer". You can also send the requirement of service engineers on : services.hindmade@gmail.com

SPARE PARTS

 

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indmade offers a full range of lifecycle support & service of spare parts & equipment repair, onsite training and technical support. We maintain stock of all essential spares for the products. This helps us to meet our client's requirement that comes with urgency as malfunctioning of any single spare part of a machine can put the entire process on hold. All our clients are also supplied with well detailed product manuals having product & spare parts numbers in a way that is easy to recognize and order. We ensure dispatch of spare parts within 24 hours provided the requirement is clear and commercial formalities are completed. To get spare parts please contact us at: services.hindmade@gmail.com

TRAINING

 

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e at Hindmade , are always ready to go an extra mile to help our stakeholders by all possible means. We offer technical training for clients' Engineers, Operators, Programmers and Maintenance Staff for our products and its operating systems, automation process and technology used. For any training requirement, please feel free to contact us at: services.hindmade@gmail.com

MANUALS

 

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complete set of operation and maintenance manuals are delivered to our customers at the time of installation of the machine. Manuals consist of detailed information on safety instructions, installation, operation, major operational functions, maintenance, assembly-wise part lists, circuit diagrams, load data and manuals of the bought-out items like electric motors, valves, gear-boxes etc. however, one can always order another copy of the manual on : services.hindmade@gmail.com

Paper Cup Making Machine Safety Policy

 

Safeguarding people

The protections of Hindmade Machinery Industries Pvt Ltd have changed more and more with the increasing use of automation. In the past, sometimes safeguarding in machine was viewed as a nuisance. As a result, safety devices were often not used at all. Innovative technology has enabled protective devices to be integrated into the work process. These kinds of devices are all applied in our paper cup machine, so they are no longer a hindrance for the operator. Indeed operators often improve productivity. Manuals consist of detailed information on safety instructions, installation, operation, major operational functions, maintenance, assembly-wise part lists, circuit diagrams, load data and manuals of the bought-out items like electric motors, valves, gear-boxes etc. however, one can always order another copy of the manual on : services.hindmade@gmail.com

Safety is a basic need

Safety is a basic need of machine operator. Studies show that operator, who are continually subjected to stressful situations is more susceptible to psychosomatic illnesses. Even though it is possible to adapt to extreme situations over the long term, they will place a great stain on the individual.



The following objective can be derived from this situation:


1.Machine operator, maintenance personnel and others shall be able to rely on the safety of a machine.

It is often said that more "safety" reduces productivity-if done correctly, the opposite can actually be the case. Higher levels of safety result in increased motivation and satisfaction, and as a result higher productivity.


2.Paper cup machine safety

Paper cup machines having cutters and heating elements, so during installation / training, we give special attention on safety of operator & machine, for that we integrated few more sensors on paper cup machine which has stop the machine automatically, while any mal function during the production.


3.Safety is a management task

Decision makers in industry are responsible for their employees as well as for smooth. Cost-effective production. Only if the management makes safety part of everyday business will the employees be receptive to the subject.


4.Involvement of the employees results in acceptance

Most difficulties are due to human error. To reduce operating problems, experts call for a wide-ranging "safety culture" within the organization.


5.Expert knowledge is required

The safety of machinery/operator depends to a large extent on the correct application of regulations and standards. Such regulations describe general requirements that are specified in more detail by standards. Standards are updated regularly and represent accepted solutions for safety. Implementing all these requirements in a practical manner requires extensive expert knowledge, application knowledge and many years of experience. It is very important that the needs of machine operators, maintenance personnel and others are included in the planning at concept level. On our vast experience, we have adopted some new technology and concepts for protect the machine & operator.